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Information

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FAQ's
Information or FAQ

FAQ

You can use this page to link to various frequently asked questions as listed.  If you have a question that is not listed then do not hesitate to go to our "Contact" page and send us an email.  Send us an e-mail with "problem or question" in the subject line.  We do our best to get a same day answer to your question. 

Securty Here at Titan Tankless Heater

Securty Here at Titan Tankless Heater

Security Verified Seal
Privacy Seal
Business Verified
Certified by Trust Guard
It is very important to have proper security measures in place to protect our customers here at Titan Tankless Heater.  Click on the individual Trust Guard™ seals for the thorough description of the measures we have taken to protect your privacy and your personal information and our store from hackers and other security threats.

Can I order through the mail, over the phone or can I fax my order in? (Click Here)

I have a Water Well.   (Click Here)

I have Plastic Pipe.  Questions?  (Click Here)

What is your Return Policy?   (Click Here) 

I have a problem with my Titan:  (Click Here)  

What is the difference between Gas and Electric Tankless Heaters?  (Click Here)

I live in the northern part of this country.  (Click Here)

General Question  (use this e-mail contact link for general questions)  (Click Here) 

  • IMPORTANT Please Read...Are you concerned about buying on-line like most people?  Your purchases and your Identity are protected through buySAFE on our website.  We are concerned about these issues as much as you are.  Take just a minute and click on the buySAFE icon that appears in the lower right hand corner of this window.  Your purchases are BONDED with up to a $500 purchase guarantee.